Terms and Conditions

Effective Date: September 9, 2024

Welcome to Londaonlyf, a marketplace platform that provides sellers with the opportunity to offer their products directly to customers. By accessing and using our platform, you agree to the following terms and conditions, which govern your use of the website and services.

1. General Terms

By using Londaonlyf, you agree to the following conditions:

• Londaonlyf serves as a marketplace where sellers list products and buyers can purchase them.
• You are responsible for maintaining the confidentiality of your account details, including passwords, and for all activities that occur under your account.
• Londaonlyf reserves the right to modify, suspend, or discontinue services or products at any time without prior notice.

2. Product Listings and Descriptions

• Londaonlyf provides a platform for third-party sellers, and product descriptions, pricing, and images are provided by these sellers.
• While Londaonlyf aims to ensure accuracy, we do not guarantee that product descriptions or other content is free from errors.
• Sellers are responsible for ensuring that their listings are accurate and compliant with all applicable laws.

3. Order Processing and Payment

• Payments on Londaonlyf are processed through Razorpay.
• Once an order is placed successfully, a confirmation email will be sent to the buyer.
• Prices and availability of products may change at any time without prior notice.

4. Shipping and Delivery

• Londaonlyf partners with Delhivery for shipping services.
• Delivery timelines are provided as estimates and may vary due to external factors. Londaonlyf is not responsible for delays caused by third-party logistics providers.
• It is the buyer’s responsibility to provide accurate shipping information. Londaonlyf is not liable for delivery issues resulting from incorrect addresses.

5. Returns, Refunds, and Cancellations

For detailed information, refer to our Refund and Return Policy.

In summary:

• Return requests must be made within 7 days of receiving the product.
• Refunds will be processed within 3 days once the returned item has passed our quality inspection.
• Londaonlyf does not offer exchanges. If you wish to order a different size, color, or item, please return the product and place a new order.

6. User Conduct

By using our platform, you agree to the following:

• You will not engage in any activities that are harmful to the platform, other users, or sellers.
• You agree to refrain from posting misleading information, abusive language, or defamatory content.

7. Intellectual Property

All content, design, logos, and trademarks on Londaonlyf are either owned by the company or licensed to us. Unauthorized use, reproduction, or distribution of any content is prohibited.

8. Limitation of Liability

• Londaonlyf will not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our platform.
• We are not responsible for the quality, legality, or accuracy of products sold by third-party sellers.

9. Third-Party Links

Our platform may contain links to external websites for your convenience. Londaonlyf is not responsible for the content or privacy practices of these third-party sites.

10. Privacy and Data Collection

For information on how we collect, store, and use your personal data, please refer to our Privacy Policy.

11. Changes to Terms

We reserve the right to update these terms at any time. Any changes will be posted on this page, and your continued use of the platform constitutes acceptance of the updated terms.

12. Governing Law

These terms and conditions are governed by the laws of India, and any disputes will be resolved in the courts of Ahmedabad, Gujarat.

Contact Us

For any questions or concerns regarding these terms, please contact us at:

• Email: contact@londonlyf.com
• Address: SF/16, Surdhara Complex, Nikol Gam Rd, opp. Indravihar Society, Suradhara Society, Khodiar Nagar, Ahmedabad, Gujarat 382350